You will find answers to some of the most commonly asked questions (FAQs) by simply browsing below.
If you are looking for something specific, please give us a call. We love answering individual questions.
Feel free to browse our blog. Our team periodically posts helpful marketing-related information.
What makes Concierge Marketing different?
Unlike other marketing and creative agencies, we don’t just make pretty things. Sure, we produce awesome design and effective platforms, but we take it one step further. We build strategies to support your brand and company. We help you understand your audience and how to target them, then we give you the tools you need to generate the leads you need.
What is it like to work with Concierge Marketing?
While some agencies will tell you about their hacky sack circles and conference room with a cereal bar and bean bag chairs, we’ll tell you about the work we’ve done for our clients. At the end of the day, your project comes first. We’ll have fun along the way, but our main focus is creating and developing the best work we can to make your brand even more iconic than it already is. We pride ourselves on building marketing materials that pay for themselves.
What can Concierge Marketing help with?
Being iconic is more than just having a killer website and logo. It’s about sharing your story. It’s about having the right marketing materials and the right strategy. From helping you identify and understand your clients to building a responsive website to developing an ongoing marketing strategy, we’re here to make you iconic in any way we can.
What if I’m not sure about the design or the strategy?
If you aren’t sure about the design or the strategy, then let us know. We’ll talk through why we designed something a particular way or why your strategy is the way it is. We want you to feel confident and excited about your project. If something doesn’t feel right about it, then we’ll work together to find a solution that works.
What is branding?
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What’s the difference between a logo and a brand?
Your logo is a graphic or typographic symbol that identifies your company. A logo is part of your company’s brand identity. It represents part of your brand’s story, but it certainly isn’t the only part of the story.
Your brand, as a whole, tells the entire story of your business. It’s your value proposition, your logo, the impressions you leave on people, and all of the marketing materials. Think of your brand as a story. You need elements like characters and plots in order to tell that story. Your logo is just one of those elements that help you tell the story.
What is the branding process like?
At Concierge Marketing, the branding process is all about you and your business. We’ll kick things off with a strategic discussion. We want to learn about you, your company, and the current state of your brand. We have to understand where you are coming from before we can help you take things to the next level. After talking and listening, we’ll refine the best and most strategic course of action to make your brand iconic.
What kinds of industries and businesses does Concierge Marketing work with?
We work with all kinds of businesses including those in financial services, healthcare technology, professional services, real estate, retail, and technology. We take the time to talk with you and learn about your business so that we can promote it in the best way possible.
How would my small business benefit from working with Concierge Marketing?
We can operate as your outsource marketing department to provide you with support in the areas you need most.
How would I know it was worth my investment?
Our goal is to help your business thrive! We will send you progress reports so you can track the progress of your marketing campaign, and we will meet with you periodically to go over the information and make changes if necessary. Your success is our goal; so if something is not working, we will change it.
How long will building a website take?
Every website timeline is different. We will not know until we have a conversation with you about your needs and how we can best help you thrive.
If I have an existing website, does Concierge Marketing do redesigns?
Yes, we do redesigns!
How will people find my website?
We build sites with optimal search engine compatibility and offer full-service digital marketing campaigns and social media campaigns.
What is the cost and how do I pay?
The cost depends on the project. We have different pay structures, including Flat Fee and Time and Materials. After discussing your needs we will decide which pay structure works best for you.
How do I maintain the website? – Can I update it myself?
We offer maintenance on your website after it goes live. We can also train you to make some changes on your site if you prefer to maintain and update it yourself.
Will my site be search engine friendly?
Yes! We will optimize your site for SEO (search engine optimization) so that it can be found easily on search engines like Google and Bing. We can also explore digital ad campaigns that will increase your visibility on search engines.
How will my site look on tablets and cell phones? Will it be responsive?
We build fully responsive websites that will look great on all devices.
Will I be able to track traffic to my site and what people do while they are on it?
Yes, we set up our website with Google Analytics so you will be able to track where your traffic is coming from.
What design services does Concierge Marketing provide?
We offer creative services that will fit any of your needs. This includes digital, print, presentation or video needs. This includes original logos and complete web design.
How long does the process take?
The timeline depends on the project and which services you need. Contact us and we can discuss the depth of your project.
Can Concierge Marketing help me with printing?
Yes. We can help you decide on paper and help you look for local printers in your area, or you can outsource the whole process to us.
Will you recommend other graphic designers or marketing companies if Concierge Marketing isn’t a good match?
What is social media?
How can Concierge Marketing do social media for someone else?
Why would I want Concierge Marketing to do social media for me?
What is Content Marketing?
How would I know if my marketing plan is working?